INFORMATION WE MAY COLLECT
We collect information from you when you create an account on our website; fill out a form and submit it to us in any manner; contact us, through our website or through social media; or otherwise provide information to us.
When using our website, you may be asked to provide your name and contact information including email address, postal code, preferences and interests, or other information relevant to customer surveys and/or offers. The personal information that you provide must be true and accurate. We require this information to understand your needs and provide you with a better service. We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting via the email address that you have provided. Occasionally, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests. We are committed to ensuring that your information is secure.
Please note that when you delete your account information on the Website, or terminate your use of the Services, we may retain your information for a reasonable period of time afterward for the purpose of recordkeeping, account management and fraud prevention activities.
We may also collect information about your browsing behavior, such as the date/time you visit the website, the website pages that you visit, the time you spend viewing a page, and the number of times you return to the Website. The information is used for internal purposes by us to provide better technical support as well as for marketing research and purposes.
In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
WHAT DO WE USE THE INFORMATION FOR
Any of the information that we collect from you may be used in one (or more) of the following ways:
• To complete the orders placed through our website and ship them to you
• To personalize and improve your experience of our website
• To keep you updated about the status of your order
• To improve customer services
• To process transactions
• To keep you updated with our latest offers, sales and collections
• To send periodic newsletters
• To understand your needs better
• To complete our market research
If you no longer want to receive our e-mails, offers, updates on services, newsletters, or other communications, please send an email to unsubscribe or follow the “unsubscribe” instructions at the bottom of each email or communication.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES AND THIRD PARTIES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We may share your personally identifiable information with trusted third parties who assist us in operating our website, and fulfilling our services to you. Examples include fulfilling requests for orders, delivering packages, sharing your information with a shipping agent, processing credit card payments, and establishing new collaborations. These parties agree to keep this information confidential.
CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting. If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, using the address below. We will promptly correct any information found to be incorrect.